Return + Exchange Policy

Contact Us 

By Phone
(212) 775-1118
Monday - Saturday 12-7pm
Sunday - 12-5pm

By Email
Customer Service: hello@piccolininyc.com
Web Store: shop@piccolininyc.com

 

Store Web

Items may be exchanged or returned for store credit only within 14 days of purchase.

You must have a proof of purchase (store receipt or gift receipt) for all returns and exchanges.

Items must be in selling condition.

Accessories and Sale items are Final sale.

Shipping is non-refundable. 

Items may be exchanged or returned for web-store credit only within 14 days of purchase.

You must have a proof of purchase (store receipt or gift receipt) for all returns and exchanges.

You can make this transaction in store if needed. 

Items must be in original and selling condition.

Accessories and Sale items are Final Sale.

Shipping is non-refundable.  International Web orders are final sale.

 If you exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. 

Piccolini NYC is not responsible for packages lost in transit.

Cancellation on web orders are not offered at this time.